Job Summary:
We are seeking a highly skilled and creative ServiceNow Developer to join our team. The ideal candidate will be responsible for designing and delivering innovative ServiceNow solutions, accurately predicting development timelines, and adapting to changes in product specifications. As a subject-matter expert on ServiceNow, you will contribute to various projects, identify business challenges, and suggest effective solutions. This role requires excellent communication skills to convey complex technical concepts in business terms and work closely with clients and the technical support team.
Key Responsibilities:
- Design and deliver creative ServiceNow solutions.
- Accurately predict the time required to complete development tasks, adhering closely to development plans.
- Anticipate and adapt to changes in product specifications or schedules during development cycles.
- Serve as the subject-matter expert on ServiceNow.
- Contribute to the development and maintenance of projects, including operational activities.
- Identify and document business challenges and opportunities, suggesting appropriate solutions.
- Work in a client-facing environment, conveying complex technical concepts in business terms.
- Collaborate with the technical support team to resolve issues related to ITSM modules and functionality.
- Create and maintain system-related documentation.
- Research new technologies and stay abreast of new products and services, applying these solutions as part of the service delivery continuous improvement mission.
Qualifications:
- Proven experience as a ServiceNow Developer.
- Strong understanding of ITSM modules and functionality.
- Excellent problem-solving skills and ability to identify business challenges and opportunities.
- Effective communication skills, with the ability to convey technical concepts in business terms.
- Ability to work in a client-facing environment.
- Strong organizational skills and attention to detail.
- Ability to stay current with new technologies and apply them effectively.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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